The Supports We Offer Our Home Carers

If you decide to apply for the position of a home carer at Comfort Keepers, you will find that we offer all our carers significant support in all kinds of ways.

Our carers can report any concerns or worries to their client care manager, these may be thoughts about a client’s needs changing or concerns about a client’s health. Each client is visited once a quarter by a client care manager to re-assess their care but these can be re-visited at any stage.

All of Comfort Keepers staff (including home carers) can avail of bereavement counseling and support. We appreciate that, as a carer, you become very fond of your clients and they can seem like one of your family. Your manager will advise you of the funeral arrangements and you are welcome to avail of our bereavement supports.

We appreciate that it may be difficult to get to know other Comfort Keepers carers so we arrange many social events so you get to know other carers as well as the office staff. These include coffee morning, barbecues, office lunches and days out. Our carer awards celebrate your achievements too. We also organise team-building events.

If you are away from work due to ill health, we support your rehabilitation in the workplace. We aim to provide a workplace culture and environment to promote good health and wellbeing. We have a number of health and wellbeing services which include employee assistance programs, work-life balance, and health promotion activities.

We run an affiliate scheme whereby you can receive significant discounts on expenses such as car and house insurance or can enjoy reduced price hotel stays when on a breakaway.

We measure the satisfaction of all our employees. Our Employee Satisfaction surveys have been introduced into our bi-annual reviews for managers.

Comfort Keepers was the first national Home Care provider that was awarded the Q Mark, ISO9001, and Healthmark accreditations for the quality of the care and the systems that are used to support its delivery. Comfort Keeper’s superior quality of the home and elderly care has been recognised independently and it is the number one provider of home care packages to the HSE. Comfort Keepers has 1,371 employees: 1,299 of them are care assistants and 72 are office staff it also has 17 offices around Ireland.

The Comfort Keepers mission statement is “To provide your loved one with the highest quality of life that is achievable. We treat each of
our clients with the respect and dignity they deserve, as though we were caring for a member of our own family.” We also look after our staff. If you would like to join the Comfort Keepers team, you can apply here.

Our next article will focus on ‘a day in the life of a carer’. Do pop back on Thursday to read it.